The Follow-Up Formula: Never Miss a Multi-Visit Treatment Again

Missing follow-ups isn't just unprofessional - it costs you money and damages your reputation. Here's how to never miss another multi-visit treatment.

The Multi-Visit Reality

PestPro CRM handles
Some pests require multiple treatments:

• German roaches: 2-3 visits minimum
• Bed bugs: 2-4 treatments
• Termites: Follow-up inspectiThe System You Need
  ons
• Rodent control: Multiple visits for exclusion

The Cost of Missed Follow-Ups

Lost Revenue

Each missed follow-up is $100-300 you'll never see again.

Treatment Failure

Partial treatments = pest comeback = angry customers = bad reviews.

Reputation Damage

Your reputation depends on results. No follow-up = no results.

The Follow-Up Formula

Step 1: Schedule at Point of Sale

Don't wait. Book all follow-ups during the first visit:

• Schedule dates immediately
• Get customer commitment
• Send confirmation

Step 2: Set Automated Reminders

Remind yourself AND the customer:

• 1 week before
• 2 days before
• Morning of appointment

Step 3: Track Treatment Progress

Document each visit:

• What was done
• Results observed
• Next steps needed

Step 4: Don't Wait for Customers

You're the professional. If they don't schedule, you reach out:

• Proactive communication
• Explain why it matters
• Make scheduling easy

Treatment-Specific Protocols

German Roach Protocol

Visit 1: Initial treatment, heavy bait application
Visit 2 (2 weeks): Re-treatment, assess results
Visit 3 (4 weeks): Final treatment, verify elimination

Bed Bug Protocol

Visit 1: Inspection + initial treatment
Visit 2 (10-14 days): Second treatment for hatched eggs
Visit 3 (if needed): Follow-up inspection
Visit 4 (30 days): Final verification

Customer Communication

Setting Expectations

"Mr. Johnson, German roaches require 2-3 treatments to completely eliminate. I'm scheduling your next visit for two weeks from now. This ensures we catch the lifecycle and get rid of them for good."

Why This Works

• Shows expertise
• Sets clear expectations
• Builds trust
• Secures future revenue

The System You Need

Manual tracking fails. You need:

• Automated follow-up reminders
• Treatment history tracking
• Customer communication log
• Calendar integration

PestPro CRM provides the tools to track follow-ups and manage your customer schedule in one place.
Start tracking follow-ups for free