Most UK pest controllers are sole traders or two-person businesses. BPCA membership, RSPH Level 2, BASIS PROMPT, and COSHH compliance are the baseline — and the paperwork that comes with them is real. PestPro is the CRM, diary, and chemical record system in one place. Free for your first 15 customers, no credit card.
Brown rats and house mice through the colder months. Wasps and hornets through the wasp season — July to September is the busy stretch. Bed bugs year-round in urban centres. Cluster flies in rural lofts. Squirrels, pigeons, and the occasional urban fox where the council allows.
PestPro logs target species per treatment so end-of-year reporting reflects what the work actually was — not a generic activity feed.
Domestic call-outs from the website. Council contracts for rat and mouse work. A handful of commercial accounts on quarterly visits. Most UK operators run all three at once, which means the diary needs to absorb urgent same-day calls without losing the scheduled visits.
PestPro's scheduling handles fixed visits, recurring contracts, and ad-hoc call-outs in the same view.
BPCA Codes of Best Practice want treatment records. COSHH wants control measures and chemical handling records. BASIS PROMPT wants evidence of CPD. The audit-ready answer to all three is the same set of records, captured consistently per job.
PestPro captures the COSHH-relevant fields on every service record:
When a BPCA audit lands or a council client asks for treatment history, you export the records straight from PestPro.
Free for up to 15 customers, no time limit, no credit card. $47/month flat when you outgrow the free tier (priced in USD — current GBP equivalent on the pricing page). One subscription covers the business, not per-user pricing.
See how PestPro compares to other pest control CRMs UK operators evaluate on the best pest control software guide.
Built for the sole trader and small UK operator. Try PestPro on this season's call-outs and decide if it fits.